Problem Solving
Problem solving strategies for peers and those that they support.
Welcome to the Course
Objectives of the Course
About the Courses
Disclaimer
First Assignment: Introduce Yourself!
Tech Introduction
Label Your Workbook with First and Last Name
Module 1 Objectives
Video 1: Mindset and Problem Solving
Activity 1: Working With the Ladder of Inference
Ladder of Inference (On-the-job Help Sheet)
Activity 2: Reacting vs. Responding
Module 2 Objectives
Video 2: Types of Problems
Types of Problems
Activity: Power Mapping and Types of Problems
Module 3 Objectives
Video 3: PICBBA and Collaborative Problem Solving
Activity 4: PICBBA
Activity 5: Collaborative Problem Solving
Working with Clinicians and Supervisors Cheat Sheet
What is Nonviolent Communication?
How to Communicate Nonviolently
Activity: Practicing NVC
NVC 1 pg'er
NVC Downloadable Worksheet
Problem Solving Final Assessment
Review Workbook
Download Workbook
Submit your Coursework Confirmation
Course Survey